These General Terms and Conditions represent a legal agreement between You personally ('You') and kursoveonline.com, with registered office and address of management: Bulgaria, city of Varna; 115 8th Primorski Polk Blvd.These terms and conditions are subject to amendment and apply directly or indirectly (through our partners) to all our services. You can get to know them online, through any mobile device, by email or by phone. By accessing, browsing and using our (mobile) website and/or any of our applications, regardless of which platform (hereinafter referred to as 'platform'), you confirm that you have read, understood and accepted the rules and the terms set out below (including the privacy statement).These pages, their content and structure, as well as the online course and training enrollment service (including facilitating the payment service) that we provide are owned, operated and maintained by Kursoveonline.com and are provided solely to you for your personal and non-commercial use , subject to the terms and conditions set forth below. The relationship we have with our course and training partners is governed by separate terms and conditions that govern our business relationship with each of our partners. Each of our course and training partners shall conduct themselves in a professional manner with respect to Kursoveonline.com when providing their product and/or service to or through Kursoveonline.com (for their B2B and/or B2B -customer relations). Please note that our partners may have, declare relevant and/or require (acceptance of) – in addition to the policies provided on the website, their separate (performance/use) terms and conditions and internal rules for use, access and qualification for the course or training (which may include specific disclaimers and limitations of liability). Kursoveonline.com expresses its will to enter into a contract with You to grant You the right to use the Platform and the Content included in it only in the ways provided below, for Your benefit, only under the following cumulative conditions:
1. You are a Kursoveonline.com User and you have accepted the General Terms and Conditions, according to which you have the right to use the Kursoveonline.com Platform in the ways provided for in them;
2. The contract between You and Kursoveonline.com is in effect.
Your acceptance of the General Terms and Conditions takes place through your registration on the Platform and by pressing the 'REGISTER' button indicated below, which means that you accept to be bound by the General Terms and Conditions. Any other form of installation, activation or use of the Platform or its content, resp. parts of its content, will also be considered acceptance of the General Terms and Conditions, in which case Kursoveonline.com reserves the right to demand termination of the use of the Platform, resp. of the relevant part of its Content, by the relevant user.For minors (under 14 years of age), the actions of acceptance of the General Terms and Conditions, registration and payment of due fees are carried out on their behalf and on their behalf by their legal representatives, and for minors (from 14 to 18 years) - with the consent of their legal representatives.If you have any questions or concerns about the Terms and Conditions, please contact us at the following email address: [email protected]
Kursoveonline.com, Kursoveonline, 'us', 'we' or 'our' means Kursoveonline.com registered under the legislation of the Republic of Bulgaria. 'Platform' means the (mobile) website and application on which the service for booking and selling courses and trainings is available, owned, controlled, managed, supported and/or provided by Kursoveonline.com. 'Course or Course Enrollment' means the various Course or Course Enrollment products and services that may be ordered, acquired, bought, paid for, provided, reserved or combined by you or our partners.
Kursoveonline.com respects your privacy. Please read our Cookie Policy and Privacy Statement for more information.
Our mission is to enable people to learn and develop themselves by offering the best learning opportunities and perspectives, in the most relevant way possible. To achieve this, we follow the following best practices:
Kursoveonline.com will sell products and services to you through the Kursoveonline.com website subject to the terms and conditions set out below. Please read these terms carefully before using this website. By using the Kursoveonline.com website, you confirm that you agree to abide by these terms
Training course providersKursoveonline.com is an internet platform for purchasing products and services of carefully selected and monitored training course providers approved by Kursoveonline.com.
Enrollment in courses and trainings - Sales contractWhen you enroll in a course or training through Kursoveonline.com, you will be sent an email confirming receipt of your request and containing details of the course and training. Your request constitutes an offer to us to purchase, which is accepted by us when we send you a confirmation email to confirm your reserved seat or time on the course or training. It is essential that you provide us with an up-to-date email address that can be used to communicate with you regarding any matters relating to the course and training. It is your responsibility to notify us of any changes to your email address or other contact details.
There are three types of bookings in a course or training as explained below:Reservations subject to confirmation by our partners are not continuously updated with availability from suppliers as seats are booked. Therefore, there is a possibility that your booking will not be successful, especially if the course date is very close. If your original booking is unsuccessful, we may, where possible, offer an alternative that best meets your requirements, but you are under no obligation to accept the alternative.
2. Confirmed reservations for a free place in a course or trainingConfirmed availability bookings refer to courses that are updated with Availability Status. Availability is confirmed at the time of booking when booking one of these courses on the Kursoveonline.com website.
3. E-learning/distance learning coursesUnless otherwise agreed, all fees for e-learning and distance learning courses are payable in advance. Access to the course is granted and/or course materials are sent after payment is received. Refunds cannot be offered once access to the course and course materials have been granted to us.
Policy for cancellation, rescheduling and transfer of courses and trainings.Although rare, from time to time our partners may need to cancel or reschedule courses. If a training course is canceled for any reason, you will be fully reimbursed for all course costs including VAT and any fees paid, unless an alternative date is offered and accepted. This is the full extent of Kursoveonline.com's liability for indirect, incidental, punitive, special or consequential losses or damages arising from cancellation of courses or rescheduled courses.If you want to cancel a course reservation, you must notify us through the options in your profile at Kursoveonline.com.Students who fail to complete all parts of the course will not be entitled to a refund or free transfer, although exceptions may apply due to individual circumstances at the discretion of the training provider.
Course and event informationInformation relating to courses and events provided by training providers is carefully monitored for accuracy, errors or omissions. However, Kursoveonline.com cannot be held responsible for errors in this information, including but not limited to Vendors' claims of approvals and accreditations. Courses may be held at locations designated by the Training Provider, unless expressly prohibited by law, such information being contained in the course overview or course description.Course start times will be confirmed in the joining instructions sent by the training provider.Unless otherwise stated in a specific course overview, all course participants must be able to speak, write and understand Bulgarian or English.
Specific course requirementsSome courses may have very specific prerequisites or conditions attached, for example specific experience or qualifications may be required for some courses and there may be health requirements for some practical courses. Courses held at locations provided by you (in company/own location courses) may also have specific prerequisites, such as location requirements and standards, maximum number of delegates or requirements to deliver an installation, course equipment or materials. Where such prerequisites exist, they will be described in the general information relating to the course. You will also be asked to confirm their acceptance during the booking process.
Quality of service deliveryBy using the Kursoveonline.com website, you fully accept and understand that it is a portal for third party training providers. Although Kursoveonline.com continuously monitors the quality of the course provided by our training provider partners, we cannot directly take responsibility or action for the products and services of the providers and other third parties. However, we will do our best to resolve any quality issues arising from using our website to book your courses.
Licensing, Access and Use of the Kursoveonline.com WebsiteLicensing, Access and Use of the Kursoveonline.com Website
Prepayment, cancellation, no show and fine printBy enrolling in a course or training with our Partner, you accept and agree to the relevant cancellation and no-show rules of the relevant Course or Training Provider, as well as all additional rules and conditions (of implementation) of the Course and Training Provider, that could relate to your training (including our partner's fine print published on our Platform and the relevant rules for conducting our partner's courses and trainings, including for services provided and/or products offered by our partner. The specific terms and conditions (for delivery/purchase/use/provision) of a given Course and Training Provider can be obtained from the relevant Course and Training Provider. The general cancellation and no-show policies of each Course and Training Provider are published on our Platform, on the Course and Training Provider information pages, at the time of booking for the upcoming course or training and in the confirmation email or voucher ( if any). Please note that certain prices, fees or special offers are not subject to cancellation, refund or change. Please check the details of (enrolled training) carefully for any such conditions before proceeding to enrol. Please note that your booking request requiring a deposit or (partial or full) offer may be canceled (without prior notice or warning) if the relevant (remaining) amount cannot be charged in full on the relevant due or payment date , in accordance with the specific payment policy of our course and training partner. Cancellation and prepayment policies may vary by segment, product or service of each course or training. Please read carefully the fine print (under the types of courses and trainings or at the bottom of the Courses and Training Provider page on our Platform) and the important information contained in the confirmation email about additional policies that may be implemented by the Provider of courses and training (such as age requirements, damage deposit, charges for non-cancellation or additions to group bookings, extra chairs, pets, etc.) Late payment, incorrect bank, incorrect credit or debit card details, invalid card details or insufficient funds on your account are risks to your account and you will not be entitled to recover any prepaid (non-refundable) amounts unless the Supplier of courses and trainings did not agree or otherwise permit this under its (pre)payment and cancellation policy. If you would like to review, change or cancel your course or training booking, please open the confirmation email and follow the instructions in it. Please note that you may be charged for your cancellation in accordance with the cancellation, (pre)payment and no-show policies of the Course and Training Provider or you may not be entitled to a refund of any (pre)paid amounts. We recommend that you read our training partner's cancellation, (pre)payment and no-show policies carefully before booking the course or training and remember that all subsequent payments must be made on time as may be required for the specific training. Our customer service department can help you if needed by informing our partner about your situation. Kursoveonline.com assumes no responsibility or liability for the consequences of your untimely arrival or for the cancellation or charging of a no-show fee by the Course and Training Provider.
By completing enrollment in a course or training, you agree to receive (i) an email that we may send you shortly before the start date of the course or training, in which we provide you with information about the event, as well as certain other information and offers ( including offers from third parties in case you have opted-in to receive such information) which are related to your place on the course or training, (ii) an e-mail after the completion of the course or training to evaluate (your experience) are our Partner, and (iii) an e-mail that we may send to you immediately after the completion of the event, with which we invite you to fill out our feedback form. See our privacy and cookie policies for more information about how we may contact you.Kursoveonline.com assumes no obligation and is not responsible for any communication by or with the Course and Training Provider through or on its site. You may not acquire any rights from any communication with or request to the Course and Training Provider, or from (any) acknowledgment of receipt of any communication or request. Kursoveonline.com cannot guarantee that any request or communication will be (correctly and timely) received or read by, honored by, fulfilled or accepted by our Course and Training Partners. To complete your registration correctly and secure your place in a course or training, you must use your correct email address. We are not responsible for (and have no obligation to check) incorrect or incorrectly entered email addresses or incorrect or incorrect (mobile) phone numbers or credit card numbers. Any claim or complaint against Kursoveonline.com or with respect to our Course Enrollment and Training Services must be filed promptly, but in any event within 30 days of the scheduled completion date of the course or training. Any claim or complaint submitted after this 30-day period may be rejected and the claimant may lose their right to any compensation (for costs or damages). Due to the constant updating and adjustment of prices and availability, we recommend that you take screenshots when making your course or training booking to support your claim (if applicable). For users (in the European Economic Area): We advise you to first notify us of any complaints by contacting our Customer Service Department. If this does not resolve your issue, you can upload your complaint to the European Commission's online dispute resolution platform. This online dispute resolution platform can be found here: http://ec.europa.eu/odr
Subject to the limitations described in these terms and conditions and to the extent permitted by law, we are only liable for direct damages paid or suffered by you due to clearly attributable deficiencies in our obligations with respect to our services, up to an aggregate maximum amount equal to the total value of your course or training booking as described in the booking confirmation email (whether for a single event or a series of related events).However, and to the extent permitted by law, neither we nor our employees, managers, directors, representatives, subsidiaries, affiliates, distributors, (distribution) partners, licensors, agents or others involved in creating, sponsoring, promoting, or otherwise in maintaining our site and its content, may be liable for (i) any punitive, special, indirect or consequential losses or damages, loss of production, loss of profits, loss of revenue, loss of contract, loss of or damage to goodwill or goodwill, loss of claims, (ii) inaccuracies relating to the (descriptive) information (including prices, availability and ratings) of the Course and Training Providers published on our platform, (iii) the services provided or the products offered by the Course and Training Providers or other business partners, (iv) any (direct, indirect, consequential or punitive) damages, losses or expenses suffered, incurred or paid by you arising out of, by reason of or in connection with your use of, inability to use or delay of our Platform, or (v ) any (personal) injury, death, property damage or other (direct, indirect, special, consequential or punitive) damages, losses or expenses suffered, incurred or paid by you, whether due to (statutory ) rulings, errors, violations, (gross) negligence, intentional violations, omissions, inaction, concealment of facts, violations of law or strict liability on the part of or (in whole or in part) attributable to the Course and Training Providers or any of our business partners (including any of their employees, directors, managers, agents, representatives, subcontractors or partner companies) whose products or services are (directly or indirectly) available, offered or promoted on or through the Platform, including any (partial) cancellations, dubbing, strikes, force majeure or any other events beyond our control.Kursoveonline.com is not responsible (and assumes no liability) for the use, validity, quality, appropriateness, fitness and propriety of the Course or Training, and makes no representations, warranties or conditions of any kind in this regard, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement or fitness for a particular purpose. You understand and agree that our respective Course and Training Provider Partner is solely responsible and assumes all liabilities and obligations in connection with the Courses and Training (including all warranties and representations made by the Course and Training Provider). Kursoveonline.com is not a (re)seller of the courses and trainings. Complaints or claims in relation to the courses and trainings (including those related to the proposed (special/promotional) price, policy or special requests made by you) should be resolved by the Provider of the relevant courses and trainings. Kursoveonline.com is not responsible for and assumes no liability in relation to such complaints, claims and (product) liabilities. Regardless of whether the Course and Training Provider has charged you for the relevant service, or we have assisted in paying the price or fee for (registration of the course or training), you understand and agree that the Course and Training Provider is responsible for all time for the collection, withholding, remittance and payment of the applicable taxes due on the full value of (the relevant course or training) to the relevant tax authorities. Kursoveonline.com is not responsible for remitting, collecting, withholding or paying any applicable taxes due on the value of (the relevant courses and trainings) to the relevant tax authorities. Kursoveonline.com is not the merchant responsible for any product or service available on the platform. By uploading photos/images to our system (for example, in addition to feedback left) you represent, warrant and agree that you own the copyright to the photos/images and agree that Kursoveonline.com may use the uploaded photos/images on its ( mobile) website and applications as well as in (online/offline) advertising materials and publications and as Kursoveonline.com in its sole discretion deems fit. You grant Kursoveonline.com a non-exclusive, irrevocable, unconditional, perpetual, worldwide right and license to use, reproduce, display, distribute, assign, share and make available the photos/images as Kursoveonline.com in its sole discretion sees fit. By uploading these photos/images, the person uploading the photo(s) accepts all legal and moral responsibility for all legal claims that are made by third parties (including but not limited to Course and Training Providers) due to the publication and use of these photos/images by Kursoveonline.com. Kursoveonline.com does not own or endorse the uploaded photos/images. The authenticity, validity and right to use any photos/images is assumed by the person who uploaded the photo and is not the responsibility of Kursoveonline.com. Kursoveonline.com disclaims all responsibility and liability for the published photos. The person uploading a photo warrants that the photos/images do not contain viruses, trojan horses or infected files or any pornographic, illegal, obscene, offensive, objectionable or inappropriate material and do not affect any third party (his intellectual property right property, copyright or the right to privacy). Any photos/images that do not meet the above criteria will not be published and/or may be removed/deleted from Kursoveonline.com at any time and without notice.
Unless otherwise stated, the software required for our services available on or used by our Platform, as well as the intellectual rights (including copyright) in the content, information and materials on our Platform are owned by Kursoveonline.com, or our partners. Kursoveonline.com owns all rights to the content (including all intellectual property rights of) the interface (including the infrastructure) of the Platform on which the service is provided (including User Ratings and translation of the content) and you have no right to copy, ( hyper-/deep ) link, post, promote, sell, integrate and exploit in any way the content (including translations of the content and user ratings ) or our brand without our express written permission. To the extent that you would (in whole or in part) use or combine our (translated) content (including user reviews) or otherwise own intellectual property rights within the Platform or any (translated ) content or user feedback, you assign, transfer and grant all intellectual rights to Kursoveonline.com. Any misuse or violation of any of the foregoing acts or conduct will constitute a material violation of our intellectual property rights (including copyright and database rights).
These terms and conditions, as well as the provision of our services, are regulated and interpreted in accordance with Bulgarian legislation. Notwithstanding the foregoing choice of law, an individual using our services for a purpose that may be deemed to be outside of his trade or profession (referred to as the 'User' for short) may refer to the mandatory legal provisions of the country, where it has a permanent address (i.e. provisions which, in accordance with the choice of law rules of that party, must apply independently of this choice of law clause; hereinafter referred to as the 'Mandatory Provisions'). Any dispute arising from these general terms and conditions and our services shall be submitted exclusively to the competent courts in Sofia, Bulgaria. Notwithstanding the aforesaid jurisdiction clause, the user may bring an action regarding the enforcement of the relevant applicable 'Mandatory Provisions' also in the courts of the country of residence, while actions against the user may be brought only in the courts of the country of residence. For users (in the European Economic Area): We advise you to first notify us of any complaints by contacting our Customer Service Department. If this does not solve your problem, you can upload your complaint to the European Commission's online dispute resolution platform. This online dispute resolution platform can be found here: http://ec.europa.eu/odr The original Bulgarian version of these terms and conditions have also been translated into English. The translated version is an expression of goodwill and is only an office translation, which has no legal value. In the event of a dispute regarding the content or interpretation of these terms and conditions, or inconsistencies and differences between the Bulgarian and English versions of these terms and conditions, as well as in any other language, the Bulgarian version should be applied, which prevails and is decisive. The Bulgarian version is available on our Platform (by choosing the Bulgarian language) or can be sent to you after a written request. If any provision of these terms and conditions is (or becomes) invalid, unenforceable or unenforceable, you will continue to be bound by all remaining provisions. In such event, the invalid provision shall be enforced to the fullest extent permitted by law, and you agree to give similar effect to the invalid, unenforceable or unenforceable provision, having regard to the content and purposes of these terms and conditions.
Governing Law and JurisdictionThese terms and conditions are governed by and interpreted in accordance with Bulgarian legislation. Access is further subject to your agreement that any dispute or matter arising will be heard by the courts of the Republic of Bulgaria only to the exclusion of the courts of any other country.
These terms and conditions may be updated from time to time and the terms and conditions prevailing at the time of booking the course will apply. Your continued use of the Kursoveonline.com website indicates your agreement to them and any subsequent amendments.
11.1The content of the Platform, Software and Documentation are provided 'as is' without warranties, express or implied, including but not limited to warranties of performance, merchantability, fitness for a particular purpose or any other warranty. Kursoveonline.com does not warrant that the Platform, Software and the Documentation will satisfy the requirements and needs of the User or that the same are free of defects or errors, fault-tolerant or fail-safe or that all inconsistencies can or will be corrected, and that the use thereof will be uninterrupted The Holder does not guarantee the reliability of the Platform and Software. Kursoveonline.com disclaims all other warranties or conditions of any kind, whether express or implied, including but not limited to system integration and non-infringement of intellectual property rights. The Software and Documentation are not designed, manufactured or intended for use in conditions or for applications that could cause death, personal injury, property damage or environmental damage. Any such use is at the User's own risk and expense.
11.2User Rights. Kursoveonline.com's entire liability shall be limited, in Kursoveonline.com's sole discretion, to the repair, correction or processing of Platform Content or Software. The correction, correction or processing of the Platform, Software or Documentation shall be carried out by Kursoveonline.com to the extent, scope and term at its discretion. The judgment of Kursoveonline.com under this clause cannot serve as a basis for claims or claims by the User for payment of benefits or otherwise from Kursoveonline.com. The User is not entitled to damages, claims or other forms of claims arising from the need for or from corrections, corrections or processing of the Platform, Software or Documentation.
11.3Kursoveonline.com is not responsible for non-receipt of payment of the Reward if the problem is not in the Platform system. The Holder will cooperate with the User to clarify the problem, but is not obliged to compensate him for a problem outside his system.
11.4The messages sent through the Platform system are not anonymous, and in case of disputes or doubts about unregulated user actions, these messages can be reviewed by the Owner. The holder does not take any attitude and is not responsible for sales of user accounts between users for a real monetary equivalent, nor for frauds that occurred in this way, but reserves the right to sanction users in such disputes in the ways provided for in Art. 4.6., as -above, in relation to the parties involved in the dispute The Owner does not take any action in case of theft of access data to the user account, when the user himself has voluntarily provided them or entered them into some kind of malicious software.
12.1Future Updates. Kursoveonline.com has the right to change, develop or modify the Platform, Software and Documentation, without the prior or subsequent consent, approval or other form of declaration of will of the User, resp. the user.
12.2Kursoveonline.com has the right to introduce additional restrictions in the present General Terms and Conditions related to the use of the Platform or individual parts of its content, when the absence of such restrictions may lead to violations of intellectual property rights of third parties. Changes come into effect on the day they are made by Kursoveonline.com.
12.3Change or Termination of Use. The User agrees that Kursoveonline.com has the right, without liability to the User or third parties, to modify, suspend, terminate, suspend, impose restrictions or exclude the use of the Platform or the Software at any time, temporarily or permanently, with or without notice to the User or third parties.
12.4Export Control Provisions. The User expressly agrees not to export, re-export, transfer or publish the Platform, its content, the Software, in whole or in part, to third parties, to third parties.
12.5Export Control Provisions. The User expressly agrees not to export, re-export, transfer or publish the Platform, its content, the Software, in whole or in part, to third parties, to third parties.
12.6Taxes, Fees and Shipping Costs. Any taxes or charges, such as sales tax, use tax, VAT, customs duties and charges or tariffs, or shipping and handling charges and others, which may be incurred in connection with the use of the Software shall be paid by the User or are at his expense.
12.7No Implied Discharge. The failure of either party to enforce any provision of these Terms and Conditions shall not waive the obligation arising from that provision or the party's right to enforce these or any other provisions hereafter.
12.8Severability. The parties agree that if any provision of these Terms and Conditions is found to be unenforceable for any reason, that provision will be revised only to the extent necessary to make the revision enforceable.
12.9Successor and assignees. User may not assign, sublicense, or transfer its rights or delegate its obligations under these Terms and Conditions without Kursoveonline’s prior written consent, and any attempt to do so without consent will be void. These General Terms and Conditions shall be binding on the respective successors and assigns of the parties to these General Terms and Conditions.
12.101Effect of provisions upon termination of the General Terms and Conditions.
12.111Governing Law. Arbitration. These General Terms and Conditions are governed by and are drawn up in accordance with the laws of the Republic of Bulgaria without reference to conflict of law principles. Questions regarding intellectual property are regulated by the legislation of the Republic of Bulgaria. Unless otherwise stated in the provision, any dispute arising out of or relating to these General Terms and Conditions or their violation, which cannot be resolved by negotiation, will be finally resolved by arbitration - the Arbitration Court of the Bulgarian Chamber of Commerce and Industry in city of Sofia, in accordance with its Regulations - by means of an arbitration panel of three arbitrators. These General Terms and Conditions are not governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded.
12.121Entire Terms and Conditions. These Terms and Conditions constitute the sole and entire agreement between the parties with respect to the subject matter set forth herein and supersede all prior agreements and understandings between the parties relating to the same subject matter. Additional or different terms included in an order or other document will not be binding on Kursoveonline.com.
These Terms and Conditions were last modified on December 1, 2023.